Ticketing
Tickets will be on sale from Wednesday, 8 February through the Festival website.
Friends of the Festival Priority Booking will start from Tuesday 24 January.
If you are (already) a Friend of the Festival,
please click here: www.festival.org.hk/friends
and log-in with your Friends of the Festival membership number in the box provided to purchase your tickets at the special Friends of the Festival rate. Discounted tickets are restricted to two per event; you may purchase more by adding normal (non-discounted) tickets to the order.
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BEFORE YOU GET STARTED, please note:
Tickets for ticketed events will be available at the door. You may pre-book a ticket using this website and collect your tickets at the event venue. Tickets will not be posted.
Before using this site to book tickets:
- You will need to have cookies enabled (that's how we keep track of what is in your shopping cart!).
- You need to have javascript enabled and pop-ups should not be blocked.
These are the default settings of most browsers; so unless you've changed them, everything should work fine.
PRE-BOOKING TICKETS USING THE WEBSITE
To pre-book tickets, click on the title of the event from the programme page. Select the number of tickets and add them to the shopping cart.
The shopping cart is available at any time from the menu at the top of page. To remove an item, merely set the quantity to zero (0).
To complete your order and check out, click "Checkout" from the shopping cart.
PAYING FOR PRE-BOOKED TICKETS
You may pay for your tickets online using a secure credit card transaction. Or you may choose to call or fax in your credit details using the forms providing by e-mail following placement of your order. Please note your seats are not reserved until credit cards details are received and confirmed!.
COLLECTING YOUR TICKETS
Once your booking and you have paid for your tickets, you will receive by email an order confirmation. Important: Please print this confirmation and bring it with you on the night to collect your tickets.
Your tickets are only available for collection at the venue on the night. Please arrive at the venue at least 15 minutes before the session to collect your tickets.
Tickets will not be mailed and we regret that they cannot be collected before the event.
If you have booked tickets to multiple events, they will all be available for collection at the first event you attend. If you miss your first event, the tickets will be at your next event for collection.
If you are unable to attend and wish to give the tickets to someone else, that person may bring a copy of the confirmation to collect the tickets.
If you have any questions please call our ticketing info line on: 2156-1446.
THE FINE PRINT
The pre-booking service is provided by Paddyfield.com Ltd and makes use of Paddyfield's secure server, customer service and transaction handling capabilities. Paddyfield's privacy policies as posted on the website will apply, with the exception that The Hong Kong Literary Festival Limited will also receive a copy of customer information which it may use for keeping attendees updated as to future events and Festival news.
Tickets booked are neither refundable nor returnable.
FREE, NON-TICKETED and NON-FESTIVAL EVENTS
Free and unticketed events will in general be on a first-come basis. For events held by organisations other than the Festival (for example, the FCC), please follow the booking or reservation instructions given for the event.
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